Shipping, Exchanges & Returns
Free USPS ground shipping on all orders with product total over $200 shipped to USA addresses. $9.95 ground USPS domestic shipping for orders with product total $200 or less. Ground shipments typically arrive within 7 days from the date the order is given to the carrier.
Expedited Priority USPS shipping is available for $24.95. Shipments typically arrive in 3-5 days from the date given to the carrier.
Expedited UPS $29.95 expedited shipping is also available. Items will arrive in about 3 business days from the date given to carrier.
Free shipping on orders over 400 USD. Flat rate 25 USD shipping on all other orders. Packages typically arrive within 1-2 weeks. Shipping and purchase price do NOT include any duties, fees, customs or other charges imposed by non-USA government entities. Customer is responsible for these charges.
Expedited DHL shipping is available for 90 USD and typically arrive within 5 days from the date given to carrier. Shipping and purchase price do NOT include any duties, fees, customs or other charges imposed by non-USA government entities. Customer is responsible for these charges.
Exchanges and Returns
We're confident you will enjoy your Rose & Fire gear. If you are unhappy with your products when they arrive for any reason please pack them in the original box with a note requesting an exchange or return and send them to the address below. The note will allow for quickest processing. Please also email tracking information to email@example.com. Returns are accepted on new, unused items with original paperwork. Returns are not accepted on face masks, custom-made or mystery box items. You have 30 days from when you receive the item to the date of the postmark of the return. Thank you.
ROSE & FIRE
12436 Bellflower Blvd.
Downey, CA 90242